Features
The whole day, handled
From the first ring to the last payment. Here is what TechnicianOps does while you run the business, shown in the real product rather than a drawing of it.
Scheduling and dispatch
See every tech, every job, all week. Drag jobs between techs and days, colour code by service, and catch the open slots before they cost you money.
- Day, week, month and per-tech views
- Drag and drop rescheduling, with conflicts caught as you drop
- Unscheduled work waits in a tray instead of on a sticky note
- A move to another day sends the visit back to unconfirmed
Technician mobile app
Everything a tech needs on the phone already in their pocket. Today's route, job details, photos, signatures and forms, built for sunlight and gloves.
- Works offline and syncs when the signal comes back
- Route order, arrival windows and the whole appointment window
- Clock in, check in, get signed, log the materials used
- Big targets and high contrast, tested down to a 320px screen
Online booking
Book jobs while you sleep. A booking page in your colours, with your real services and prices, that turns website visitors into scheduled work. TechnicianOps drops each request straight into dispatch.
- No login, no phone tag, no deposit to request
- Works with every pricing style, including quote on request
- Instant confirmation emails
- Your branding and your logo, not ours
Also included
Every one of these ships with the plan that includes it. No add-on pricing, and no separate app to log into.
- Live GPS map
- Know where the crew is without calling them. Live location and job status, stop-by-stop progress, and an ETA you can text.
- Estimates and e-signature
- Quotes the customer approves from the couch. One-tap approval and signature, optional add-ons they can toggle, and it converts to a scheduled job on approval.
- Invoicing and payments
- Invoice the same day the work is done. Card, cash and check, card on file and autopay, deposits and partial payments.
- Customer portal
- Answers without picking up the phone. Branded per company. Appointments, service history, documents, and a balance they can pay in under a minute.
- Automated reminders
- Fewer no-shows, no effort. Confirmation and day-before sequences by text and email, reply C to confirm, and on-my-way texts with a live ETA.
- Route optimization
- Tighter routes on the same tank of gas. One tap per tech or team, respects customer time windows, and cuts the drive between stops.
- Reports
- The health of the business on one screen. Revenue and A/R at a glance, technician scorecards, and CSV export for anything else.